Customer Care
Southeast Telephone is dedicated to providing quality, professional and courteous service and affordable rates.
Repair and Technical Support
Repair and Support Available 24/7
phone:
email:
Billing Solutions
For Any Billing Questions
phone:
email:
 
919-552-6778 (EST) Monday through Friday 8am - 6pm
New Sales
Interested in Our Service?
phone:
email:
 
919-612-4048 (EST) Monday through Friday 8am - 6pm
Frequently Asked Questions
Please feel free to contact us with your questions via email at support@southeasttelephone.net or view our frequently asked questions below:
  • Why do I need your service?
  • Southeast Telephone Service is able to save you time, money and any hassles associated with any emergency connection. We provide communication for Fire Panels, Elevators, Alarm Lines, 911 Pool Phones and basic office phone service.
  • What makes Southeast Telephone’s service unique from the rest?
  • When you contact Southeast Telephone Service with any questions, concerns or repair needs, you are able to speak directly with the company’s owners who address your concern immediately. Our goal is to meet all of your pool phone, emergency and office line needs for the most affordable rate possible, with the best quality assured.
  • How does Southeast Telephone’s service save me money?
  • We are able to install and maintain your pool phone or emergency phone line for as little as $47 a month. Competitive local telephone company lines average $60+ a month. As a licensed utility, we are able to supply discounted rates with no hidden fees. Installation, service and equipment are all included in our price.
  • Why is your service better than other providers?
  • We are able to respond to trouble tickets in 2 hours or less. Local phone company response times vary from 36 to 72 hours, with applicable rates.
  • If you have an emergency pool phone, we work with local county inspectors to reduce your pool's downtime and re-inspections. This keeps your homeowners happy and satisfied due to less fees and pool closures.
  • Also, Southeast works directly with monitoring companies to keep open communication from your device to the appropriate company to ensure emergency communication safety at all times.
  • What additional services does Southeast Telephone provide?
  • Southeast Telephone is a professional provider of phone service and maintenance for emergency pool phones, alarm lines, entry lines, and DSL service for the latest in security system needs. We also provide phone lines for Fire Control Panels, Elevators and Water Meters.
  • How is your service hassle free?
  • Southeast Telephone is able to take care of ordering and disconnecting your phone lines. We provide the equipment you need and pay your monthly phone bills. We provide you with only one bill to pay for the entire season.
  • Southeast Telephone is also able to eliminate repair calls with our included maintenance and our professional ability to computer monitor each phone, which keeps our clients from receiving unexpected complaints from those utilizing your phone’s services. Southeast Telephone is dedicated to providing quality, professional and courteous service and affordable rates.
Check For Service
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Learn More
Southeast Telephone is a full service provider of reliable and efficient telecommunications solutions for business customers. We provide communication service and maintenance for fire control panels, elevators, alarm security, keyless entry systems, emergency pool phones, Sonitrol Comfort Systems, water meter systems and more.